All battery warranties are a Return To Base Warranty
The Hillman Lithium battery is covered by a 24 month return to base warranty from the date of purchase, the charger is covered under the standard 12 month warranty. The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse, misuse or from excessive water damage or commercial use is not covered. Also, it is your duty of care to make sure the battery is looked after, warranty claims where the battery has excessive rust or damage to the outer will be assumed that the battery is not looked after.
We understand that due to the UK weather it can sometimes rain during a game of golf, but it is down to you as the user to make sure the battery is protected from bad weather conditions. This may mean you as the buyer buying a waterproof bag.
It is important to note that the Battery Management System (BMS) in your battery is designed to protect your battery from over discharge - a condition proven to seriously shorten the life of your battery. If the battery is left discharged for more than two weeks, the BMS may prevent charging to protect the battery. If this occurs, please contact Hillman Golf for advice.
The standard warranty only covers purchases made in the UK and use of the battery and charger within this region. If you encounter a problem with your battery or charger within the warranty period, please contact the place of purchase or call us direct to allow us to rectify the problem as soon as possible. In the unlikely event you need to make a claim you must provide your proof of purchase so please ensure this is retained.
A repair will normally be carried out but in the unlikely event that the battery or charger cannot be fixed, a replacement will be given. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer.
Hillman Lithium Golf Trolley Batteries have a 2 year return to base warranty.
Hillman Lithium Golf Buggy Batteries have a 2 year return to base warranty.
Hillman 90Ah Lead Acid Batteries have a 1 year warranty direct from the supplier.
All other batteries come with a 6 month warranty supplied directly from Irish Sports Warehouse
In the unlikely event of a problem arising please contact us immediately and we will be happy to help.
